Frequently Asked Questions

Yes, Dr. Shock Electrical Services is fully licensed, bonded, and insured in Nevada. We maintain all required certifications and carry comprehensive liability insurance to protect our clients and their properties. You can trust our experienced, certified professionals to handle all your electrical needs safely and legally.

We proudly serve Reno, Carson City, Incline Village, Spanish Springs, Sparks, and Washoe Valley. Our local family-owned business has been serving the greater Reno area for 10 years, providing reliable electrical services to both homeowners and businesses throughout northern Nevada.

Yes, we provide emergency electrical services for urgent situations like power outages, electrical fires, or dangerous wiring issues. Our team responds quickly to protect your safety and property. For emergency service, call (775) 626-9933 immediately. We're available beyond regular business hours for true emergencies.

We offer a full range of electrical services including smart home installations, solar and wind systems, new construction wiring, residential and commercial electrical work, specialty lighting, electrical design, battery backup solutions, and off-grid applications. Visit our <a href='/services'>services page</a> for complete details on all our offerings.

Our pricing is transparent and competitive. We provide detailed estimates before starting any work, with no hidden fees. Pricing varies based on project complexity, materials needed, and labor time. Small repairs may have flat rates, while larger projects are quoted individually. <a href='/contact'>Contact us</a> for a free estimate on your specific needs.

We typically schedule non-emergency services within 1-3 business days, depending on the scope of work and our current schedule. Emergency calls receive immediate attention. Our regular hours are Monday-Friday 8am-6pm, Saturday 9am-4pm. Call (775) 626-9933 to schedule your appointment today.

Absolutely! We stand behind all our electrical work with comprehensive warranties. Labor warranties vary by project type, and we honor all manufacturer warranties on parts and equipment. Our 5-star rating reflects our commitment to quality workmanship and customer satisfaction. We'll make it right if any issues arise.

Yes, smart home technology is one of our specialties! We install smart switches, outlets, thermostats, security systems, lighting controls, and whole-home automation systems. Our certified professionals stay current with the latest smart home technologies to help you create a more convenient and efficient living space.

Our certified electrician will arrive on time, assess your electrical issue, explain the problem and solution options, provide transparent pricing, and complete the work efficiently. We clean up after ourselves and test all work before leaving. You'll receive documentation of work performed and any warranty information.

Yes, we serve both homeowners and businesses throughout the Reno area. Our experienced team handles everything from simple residential repairs to complex commercial electrical systems, new construction projects, and industrial applications. No job is too big or small for our skilled professionals.

We accept cash, checks, and all major credit cards for your convenience. For larger projects, we can discuss payment plans or financing options. Payment is typically due upon completion of work, though we may require deposits for extensive projects or special-order materials.

Signs you may need electrical upgrades include frequent circuit breaker trips, flickering lights, outlets that don't work, burning smells, or an electrical panel over 20 years old. Our professionals can perform a comprehensive electrical inspection to assess your system's safety and capacity. <a href='/contact'>Schedule an evaluation</a> today for peace of mind.